He's smart as hell and goes right at it, whatever it happens to be (in this case the above photo). I'll recommend his book wholeheartedly even though it's not even available for pre-order. Also, watch this video if you haven't yet.
Further to the Fred Brooks quote from a few weeks ago, this one from Pixar's Ed Catmull: "Success hides problems."
When I was growing up, my mom would say to me that I should go over the problems I got *right* as well as the ones I got wrong, because if it's wrong, I'll try to fix it, but if it's right, I might have problems I didn't see at first.
Horseracing to hot dog-eating, every single sport on earth shares three fundamental characteristics: people compete at it, computers can't do it, and aesthetics don't count. Absent any one of these criteria, and it is no sport—no matter what the NCAA and IOC try to sell you.